FAQs
Get answers to the most common questions about DR Rudyx Energy XChips, Rest + Recover XChips, and SmilePro oral care products.
About the Products
What are XChips?
XChips are small, dissolving supplement chips designed to be placed on the tongue or between the cheek and gum. They dissolve in seconds, delivering active ingredients through sublingual and buccal absorption, which means ingredients enter the bloodstream faster than swallowing a capsule or drink.
What is birchwood xylitol and why does it matter?
Birchwood xylitol is a naturally occurring sugar alcohol derived from birch trees. Unlike sugar, it cannot be metabolized by the cavity-causing bacteria Streptococcus mutans, which means it starves them rather than feeding them. Over 40 years of research and an American Dental Association endorsement back its use in oral care. Every DR Rudyx XChip and SmilePro product uses birchwood-sourced xylitol, not corn-derived alternatives.
Are DR Rudyx products safe to use every day?
Yes. All products are formulated for daily use. If you have a specific medical condition or take prescription medications, consult your physician before adding any supplement to your routine, as you would with any health product.
Do the Energy XChips contain caffeine?
Yes. Energy XChips contain natural caffeine paired with L-theanine, an amino acid that promotes calm focus and reduces the jitteriness that caffeine can cause on its own. The combination is one of the most studied nootropic pairings in sports and cognitive performance research.
What is in the Rest + Recover XChips?
Rest + Recover XChips are formulated to support sleep quality and overnight recovery. The formula uses relaxation-support ingredients rather than sedatives, so you wake without grogginess. Check the product page for the full ingredient list and dosage information.
SmilePro Oral Care
What is the difference between the AM and PM SmilePro mouth rinses?
The AM rinse is formulated to freshen breath, support enamel, and prep your mouth for the day. The PM rinse is designed to support remineralization overnight, when saliva flow slows and teeth are most vulnerable to acid exposure from residual bacteria. Using both as a system gives your mouth around-the-clock protection.
Can I use SmilePro if I already use a prescribed fluoride rinse?
Consult your dentist before adding any oral care product if you are under a prescribed dental protocol. SmilePro products do not replace clinical treatment plans.
Orders and Shipping
How long does shipping take?
Standard orders ship within 1 to 2 business days. Delivery typically takes 3 to 7 business days depending on your location. Expedited options may be available at checkout.
What is your return policy?
We stand behind our products. If you are not satisfied, contact us within 30 days of your purchase. See our full refund policy for details.
Still Have Questions?
Reach us at our contact page or email support@drrudyx.com. We respond within one business day.